Customer Relationship Management(CRM)
Clearview CRM is a crucial tool for serving better to customers who are the core of your business, and so is managing the relationship with customers. Customer Relationship Management ranges from business leads management or customer interfacing planning or sales force automation to end-to-end relationship management - from marketing to delivery of service or product.
Contacts management, lead tracking, dashboard charting, RSS syndication, opportunity management, Email processing, project management, marketing campaigns or case management, whatever be your CRM needs; our professionals with expertise in competing technologies such as ASP.Net, C#, Vb.net, ASP, PHP, Cold Fusion, Java, JSP and Visual Basic enable us to creates effective CRM development solutions, enabling you to build meaningful and significant relationships with your customers.
Clearview CRM has successfully assisted a large number of clients drive their sales performance, build and maintain more profitable customer relationships. Our software engineers have in depth experience in executing CRM solutions using ASP, PHP, .net and Cold fusion.
Whatever be your industry, Clearview CRM solutions are easy to deploy and provide synchronization among varied customers. It helps to automate vital business processes, including the interaction channels with the customer in sales, marketing and service.
Features
Marketing: Send more qualified leads to sales!
- Capture every lead and their preferences from your website or sales centre.
- Route homebuyer leads automatically to sales reps or via online sales counsellor.
- Increase conversions to reservations and appointments.
- Nurture prospect relationships with memorable on going mass email communications that include project theme, identity, home features, plan types & meaningful imagery.
- Use real estate email template library for targeted marketing campaigns and promotions.
- Learn prospects behaviours online; and be alerted on repeat website visits.
- Track media expenditures to pinpoint which sources deliver best prospects and purchasers.
- View detailed marketing analytics and reports including email, website and media.
Sales: Close more deals. Faster and Easier!
- Every lead is captured with notification to sales agent for personalized timely follow up.
- Stay organized with activity, contact and calendar management; or use MS Outlook.
- Create comprehensive prospect profiles that differentiate you from the competition.
- Create custom lists and target sales campaigns by rating, geography or demographics.
- Entire prospect contact histories are recorded for all projects (email, letters, calls, etc).
- Be alerted by email when prospective homebuyers return to your website.
- View in real-time deal status via online 'availability board'.
- Access real-time traffic, sales and commission reports.
Operations: One single source for inventory, pricing and purchaser activity saves time and money!
- Personalize terminology to your own unique business lingo.
- Track inventory, unit pricing, availability and deal status in real-time.
- View, track & prepare all purchaser activity.
- Manage deposits, escrow and broker commissions.
- Reduce errors & omissions with auto-population of sales agreements.
- Eliminate repetitive and manual data entry between disparate systems.
- Easily communicate updates and changes to project status to all purchasers.
Customer Service: CRM increases repeat business!
- Increase homebuyer loyalty & referrals.
- Improve homebuyer satisfaction by reducing deficiencies before orientation & occupancy.
- Track and reduce resolution time for deficiencies.
- Pinpoint trade involvement by deficiency type & category.
- Manage options and upgrades to customer requests while maximizing revenue.
Testimonials
"You guys have been extremely wonderful....you have kept me in the loop and responded immediately after a request and/or question. I give Clearview a standing ovation for responsiveness and your EXCELLENT design work! A person coming from horrible past experiences with other web designers, my experience with your company, erases those memories. I will DEFINITELY refer Clearview as the No. 1 website design/SEO firm around! You guys truly model what a company should represent. I'm totally impressed! "
Tracy , (Marketing head)
"Before starting this project I took a considerable amount of time looking for a good site developer
as well as someone who was very knowledgeable with SEO. The best decision I made throughout this
process was to work with Clearview. Not only does our website have a great design it's also ranked #1
or #2 on most search engines and the support I have received afterwards has been exceptional.
Our sales have increased each month since the sites completion and we couldn't be happier."
Scott Fielding , (Owner)
"We just wanted to thank you for the excellent work done on our web design and search engine optimisation. Your content management system is easy to use and incredibly intuitive, allowing us to make changes to images and text within a few moments, any time of day.
Most important for us was to have the ability to manipulate all those SEO tags ourselves – Clearview has delivered this facility to us in bucket
loads! It's great to be able to target images, metatags, page titles and even the URL page address's directly to our chosen key words.
The effect of all this control has been startling – our site visitor statistics have increased beyond expectations and enquiries received through
the 'contact' tool are keeping our sales staff very busy. So a big a thank you for helping our business; we look forward to working with you
on other projects. "
Stewart Gauntlett , (Managing Director)